Client Feedback - Where it comes from.
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Most of our client feedback quotes are taken from responses to this questionnaire, and the rest from unsolicited emails.
In 2011 over 70% of our clients returned their forms. In answer to the question "Would you use Mickledore again?" 98% said yes.
The trip was excellent and your organization for us was great.....just got home after spending some time in London last night but I want to say I would definitely recommend your organization to others.
Donna McMillan, Ontario, CanadaHadrian's Wall, May 2013
Hello Mickeldore Team,
We enjoyed our holiday very much. The walk was very pleasant too do, but also the B&B were very friendly and we were very satisfied with the beds en breakfasts. We had little rain what was also very pleasant en enough sun to get a tan.
We consider to come back to walk a other trail in Great Britain some other time.
Ad Van Hoek, Eindhoven, The NetherlandsHadrian's Wall, May 2013
Dear Mickledore staff
We would like to thank you for "again" a great holiday!! The arrangements where magnificant. The people who welcomed us in there houses were lovely. We have fond memories off them.
We hope to travel soon again with you. For us Mickledore is no 1.!
Durk Bruinsma, NetherlandsHadrian's Wall, May 2013
Judy and I had such a positive experience with all bed and breakfast locations. The rooms were spacious, clean and bright and many had stunning views. Our initial thought when we received our itinerary was "why Tynemouth" but after a stay it was clearly a great jumping off point. We met friendly walkers, pleasant host and wandered through great scenery and of course the variety of pubs and local ale was not to be missed. Our B & B host were helpful at every turn and quick with local knowledge. Each packed lunch was nutritious with sufficient energy boost to keep you going. And, to comment on our breakfast would only leave me lost for words attempting to convey the variety and quantity with which we were sent on our way. For any novice walker this is a journey to begin a lifetime of hiking pleasure and one leaving you wanting to find more locations to bound over.
The staff at Mickledore truly know the walks you sponsor. It was an absolute pleasure having had the opportunity to have had Mickledore looking after our vacation.
David Smith, Nova Scotia, CanadaHadrian's Wall, May 2013
The holiday on Hadrian's Wall was great. The accommodations you have booked were good to excellent. Also the baggage transport with Walkers baggage was excellent.
Sebastiaan van Bilsem, NetherlandsHadrian's Wall, May 2013
We had a fantastic trip/ walk! Thanks for organising everything so well.
The weather was of course rather extreme, and the walks for that reason sometimes very hard. But lovely and so beautiful with all the snow.
The first B&B in Corbridge was very good. The second in Humshaugh was also very good, because it was new it was even better than the first.
Lovely room!! We stayed there two nights due to the snow. That was a pitty but well solved by mickledore.
Overall a wonderful experience, many thanks again.
Charlotte Van Hovell, Utrect, NetherlandsHadrian's Wall, April 2013
My friend and I enjoyed our trip immensely. This was a trip that was truly one of a kind. Though it was challenging, it was also memorable for the sites and all the wonderful people we met along the way. Thanks again for making this possible for us.
Lana Schwellenbach, Colorado, USAHadrian's Wall, April 2013
"We really did have a great time, and we are very satisfied with the arrangements that Mickledore made for us. Thanks for helping to make this a great vacation. We will certainly be in touch next time we decide to take a walking holiday in the UK."
Mrs Janice Farber, New York, USAHadrian's Wall, October 2012
"We had a wonderful time!
The different b&bs were all marvellous where each had their own "personality". The service and follow-up was without exceptions - perfect from our point of view.
The route was a mix of countryside and panoramic (almost) mountainish view - very different from our earlier walking experiences in Norway."
Mr Eirik Brekke, Odda, NorwayHadrian's Wall, August 2012
"We both really enjoyed our four days walking, despite being novice hikers and luckily we did train for this, so our fitness levels were up to speed.
All the accommodation was very nice.
Most of all, it was really nice being away from civilisation and was fun to meet other walkers going the same way or in the opposite direction.
Having done this first walk, I feel I have gained confidence and feel inspired to try other trails and footpaths."
Miss Emma Clifton, UKHadrian's Wall, July 2012
Would you use Mickledore again? For sure, we will probably be looking for another “adventure” We really enjoyed the ‘Hadrian’s Wall’ trip and your arrangements were excellent. We are already wondering where to go on our next Mickledore adventure.
Mr and Mrs Strand, Toronto, Canada.Hadrian's Wall, July 2012
The whole trip went smoothly and we shall be recommending your company in the future.
Mrs Angela Eyre, Knutsford, UK.Hadrian's Wall, June 2012
Would you use Mickledore again: Yes, and we would recommend to others. I would like to say thank you for a classy operation.
Mr Fred Leverentz Minnetonka, U.S.AHadrian's Wall, May 2012
Thanks, we had a wonderful holiday and everything was perfectly organised and taken care of. All the accommodations’ were lovely and I would like to come back and stay again at every one. I hope to come back for another of your waling holidays in the future.
Mrs Gunnell Garsell, Lindome, SwedenHadrian's Wall, May 2012
Our holiday along Hadrian’s Wall was great, didn’t want it to end. We will certainly do this sort of holiday again and with you, thank you for all your help, we were telling everybody that asked us that we booked through you.
K, , Worcestershire, UK. Hadrian's Wall, May 2012
