Client Feedback

    Look at our independently verified feedback on the AITO website here,

and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.

 


I felt so well looked after and the service you provided was everything you promised!

Hadrian’s Wall Walk, July 2018

Tour was superbly organised and more or less went like clockwork, particularly when you take into account the complexity of the itinerary and the relatively short notice we gave about dates we required.

Hadrian’s Wall Walk, July 2018

This is the first time I have used your services and I am thoroughly impressed with your eye for detail. Whoever thought of the pre-printed luggage tags with the dates and hotel names deserves a bonus, it’s these little details that put you a cut above your competition. I surveyed many of our hosts as well as fellow walkers with their opinions of you and did not hear a bad word. Whatever you are doing keep doing it and I will be in touch again.

Hadrian’s Wall Walk, July 2018

Very efficient and a great way to do a walking holiday. It was our first and we will definitely do more. Luggage transfer was terrific.

Hadrian’s Wall Walk, July 2018

Everything went well or better than we’d hoped. All accommodations were excellent, hosts superb, baggage and taxi transfers were no problem. You must have even ordered up nice weather for us since we only got rained on the last day. The walk was part of our honeymoon and most of the places knew and seemed to give us their best rooms. We greatly appreciated whatever you did to ensure our stay was comfortable and appreciate the hosts for giving us special treatment. Thanks for a fabulous time.

Hadrian’s Wall Walk, July 2018

We expected a few hiccups with our holiday but were truly amazed that everything went according to plan with so many different B&B’s and luggage transfers there were lots of opportunities for things to go wrong but we were delighted they didn’t.

Hadrian’s Wall Walk, July 2018

We had everything we needed to make the holiday a success. There were no hick-ups at all. Everything seemed to go like clockwork. All accommodation was good and the luggage transport service worked well. Everything just felt well organised.

Hadrian’s Wall Walk, June 2018

Everything was perfectly arranged, saw beautiful scenery and we didn’t have to think/worry about anything since you did (all) the work for us. Thank you!

Hadrian’s Wall Walk, June 2018

It was the first time we did something like this and it was a wonderful experience! Everything went like clockwork, thanks.

Hadrian’s Wall Walk, June 2018

We felt cared for/looked after and could just enjoy our wonderful walk. Thank you – we will come again!

Hadrian’s Wall Walk, June 2018