We believe there is a real person at the other end of the email; we felt confident that we would have been supported if we had encountered any problems and we gathered from talking with B&B owners that they have a good relationship with you too.
Thank you very much for a lovely holiday and for arranging a fantastic itinerary. Overall we had a fantastic experience.
Thanks to all at Mickledore for helping me achieve this ambition. I am a lifelong lover of the hills and this journey has been the culmination of that love. But also a renewed commitment to be amongst them. The logistics you planned for me were flawless and the advice and support you offered gratefully received.