We believe there is a real person at the other end of the email; we felt confident that we would have been supported if we had encountered any problems and we gathered from talking with B&B owners that they have a good relationship with you too.
This holiday, and excellent experiences with previous ones. Everything has always worked very smoothly. Thank you!
Everything went off without a hitch and I didn’t have to worry about anything. All the hotels were friendly and helpful. The holiday couldn’t have gone better. Keep doing what you’re doing.