We believe there is a real person at the other end of the email; we felt confident that we would have been supported if we had encountered any problems and we gathered from talking with B&B owners that they have a good relationship with you too.
The first thing we remarked was when the hotel crew heard the name “Mickledore” we were immediately treated like VIPs. We had a wonderful holiday and will do our next English Holiday with Mickledore again.
Excellent information, timely, informative responses to questions and requests. Staff are very friendly.
