You did as you promised to do and gave us a great holiday.
The whole trip was just fantastic, I have recommended it and you to so many people. All we had to think about was the walk each day and what we were going to see. The organisation of it all was faultless and left us to just enjoy it all.
We believe there is a real person at the other end of the email; we felt confident that we would have been supported if we had encountered any problems and we gathered from talking with B&B owners that they have a good relationship with you too.