Client Feedback

    Look at our independently verified feedback on the AITO website here,

and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.

 


The walking holiday exceeded our expectations – excellent! While everything was so well organised, we could carefree enjoy the whole day. The good organisation gives also confidence in the next B&B. The price/quality ratio was perfect.

Dales Way, July 2019

I was very pleased with all that you provided for my holiday from the initial phone call. Very helpful, friendly lady to the information pack, guidebook etc. The accommodation overall was of an excellent standard and in some cases far exceeded my expectations. Yours is the best holiday company I have used so far and I cannot see anyone doing better. Highly recommended. You thought of everything and have obviously taken trouble to research accommodation.

Dales Way, June 2019

Customer friendly, rapid reactions by mail, excellent problem solving, great choices of accommodation. Keep up the good work!

Dales Way, April 2019

Everything was seamless from start to finish. We had no issues whatsoever. All the B&Bs were a good standard, some were really excellent.

Dales Way, September 2018

This is the second holiday I’ve booked through you and both of them have been amazing experiences. I can tell that you vet your lodging choices very carefully and your business is run in an extremely friendly and professional manner. Your staff are always a joy to work with, professional, helpful and prompt in their responses.

Dales Way, June 2018

We have used your services several times. Speaking to your staff on the phone is a pleasure, they are so helpful and your email/post responses are great. Thanks for organising another great walk.

Dales Way, June 2018

I think the detail in your organisation is so good. You clearly have input from walkers. The accommodation is not just good but well located. You have provided us with a first class service. I will be delighted if you can maintain the high standards set on our first two long distance walks with you.

Dales Way, May 2018

Both holidays I’ve had with you have gone well, with no hitches and have been very enjoyable. Thank you.

Dales Way, May 2018

This is the first time that we have used the services of a company such as yours for a walking holiday. It seems we chose the best one! All of our hosts said you were the most well-organised one that they worked with. We also took your advice and booked all of our evening meals before departure. As our holiday was during a bank holiday week this was sound advice, thank you.

Dales Way, May 2018

We had a very good holiday. Imagine: 7 days Yorkshire Dales without significant rain! We are thoroughly satisfied by the way you arranged this for us and will recommend Mickledore to our friends without hesitation.

Dales Way, August 2017