Client Feedback
Look at our independently verified feedback on the AITO website here,
and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.
We had a great time, despite the weather being cold and damp much of the time, and were happy with the arrangements and the walk itself. What you’re doing is working well – from the moment we got in touch we received good, knowledgeable service and there were no negative surprises! The reality met and exceeded expectations.
It was a wonderful experience, helped by excellent autumn weather and scenery.
Good morning Mickledore folks! I think my legs are still walking even though the trail has ended. We had a wonderful time – no rain for the eight days! – and met many interesting people. Some of those people had also booked their walk through you and all felt delighted with you personal service. We would certainly use you again for a similar situation. You deserve all the credit possible for making our trip so smooth. We did hear of the Coast-to-Coast walk and the Rob Roy Walk – these may get future consideration.
Got back yesterday after a wonderful holiday thank you. The accommodation bookings, baggage transfers and such went very smoothly. Many thanks.
Thank you for a great selection of B&B’s. They were varied and perfect. We could not fault any of the choices. The baggage transfers were also executed with great efficiency. We had a superb holiday.
We have just finished our holiday and would like to write to thank you for organizing our holiday. Everything went well and we enjoyed the entire trip. We felt it was organized very professionally. There were no surprises, except for one day of weather, and that you can’t control. We will inform friends who are thinking of such a holiday to contact your company. Thank you for everything.
We thoroughly enjoyed our walking holiday, even the weather wasn’t too bad! Many thanks.
Very impressed with organisation of our walk. Luggage transfer excellent! Accommodation top class – no complaints – high standard across all. Thank you!
We very much enjoyed the holiday which was well organised in every respect. We are considering tackling the Northumbrian Coastal Path next year, so you will certainly be hearing from us again!
The whole trip went effortlessly. We had no stresses or worries. Bags arrived on time, hosts knew we were coming. The directions to each nights accommodation were excellent. Each stage was well planned in distance and walking time. We would like to thank you very much for making the holiday such an enjoyable experience.