Look at our independently verified feedback on the AITO website here,
and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.
In 2017 (so far) we have received over 600 feedback forms from our clients. Of these 85% rated their holiday as “Excellent”, and a further 14% rated it as “Good”.
As previously we thoroughly enjoyed our holiday and felt secure knowing that it had been well organised and that there would be someone to contact if we had any problems. Thanks again for a lovely holiday.
Always find the staff really helpful and business like, yet friendly. Thank you!
The routes chosen by you were very nice as well as the accommodations – we got a good insight into the Lake District landscape and people. Thank you very much.
We completed our Northern Lakes walk on September 24th and just wanted to make the following comments: Fortunately, the weather gods were kind and each date we had excellent walking weather. All the bed and breakfasts booked by you were welcoming, clean, and in a good location. Breakfasts and packed lunches were all good, The lack of bathroom en suite at Mrs. Jackson’s B&B were overtaken by the charm of her 400 + year house. This trip worked well, and your customer service was good. Thank you!’