Client Feedback

    Look at our independently verified feedback on the AITO website here,

and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.


Helpful, informed, personal staff – always willing to try and address any issues or queries. Exceptional organisation and customer service. Carry on as you are – no improvement needed. Thank you so much.

Cleveland Way, June 2019

We thoroughly enjoyed our holiday – probably the best yet especially from the accommodation point of view – although Vale of Lorton accommodation also excellent.

Cleveland Way, September 2018

This was the first time I have walked alone with 5 overnight stays and I thoroughly enjoyed myself and would definitely like to repeat the experience. Living abroad it was very convenient to be able to book a package deal and know there was a bed waiting for me. You offer a great service and the type of holiday that many more of us should be taking.

Cleveland Way, May 2018

There is very little to find fault with – all went as planned.

Would you use Mickledore again? Yes. Our second with you. Have recommended you many times to fellow Canadians/Americans.

Cleveland Way, August 2017

Would you use Mickledore again? Yes, this was our second time and experience was just as good.

Cleveland Way, July 2017

All good. Thanks a lot.

Would you use Mickledore again? Absolutely. Hadrian’s Wall is next!

Cleveland Way, June 2017

Thank you – another great walking holiday! Thanks so much for arranging accommodation so we could stay with our friends all the way.

Would you use Mickledore again? Absolutely – our second walk with you & will return as soon as we can!

Cleveland Way, June 2016

Would you use Mickledore again? Have used your services before and returned. Have also recommended to others.

Cleveland Way, May 2016

Had a great holiday!

Cleveland Way, September 2015

Once again, thank you, you have got to be the best. I simply do not feel as if I could make a comment on every place that I stayed, each B&B or small inn was a treasure. Your information as to how to reach each accommodation was very clear and appreciated. Every night I kept thinking this is the best – lovely beds, everything very,very clean, all different and charming. The owners were all interesting, special, and treated you as though they were so glad to see you at the end of your day. I could not make a choice – they were all wonderful.

Cleveland Way, September 2015