Client Feedback

    Look at our independently verified feedback on the AITO website here,

and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.

 


Knowledgeable, helpful and friendly team. Everything went very smoothly and we had a fantastic family holiday. Can’t thank the Mickledore team enough in helping us plan our walk, the quick turn around on any questions and the very clear breakdown of costs and confirmations were gratefully received.

Hadrian’s Wall Walk, October 2019

You worked very hard to facilitate a good trip. Unfortunately you can’t control the weather!

Hadrian’s Wall Walk, September 2019

Everything was great, bags were at every stop on time. You were great at staying in contact. Great choice of accommodation.

Hadrian’s Wall Walk, July 2019

Everything was laid out well. All of our needs were taken care of. The information on the Itinerary, especially with regard to meals, was exactly what we needed. The response once we had made our decision on which package was perfect. We got the response in enough time so that had we need to make any changes we could have. We felt confident that Mickledore would have assisted in any way to make our trip fit our needs. We will use Mickledore again.

Hadrian’s Wall Walk, July 2019

This was the first time we had booked anything like this having previously done everything ourselves. We had a very positive experience. Everything flowed like clockwork and it was so relaxing. Listening to other walkers and seeing what they had been given we realised choosing you was certainly getting it right first time! Sorry I can’t give improvement feedback – you got it right so just keep going! Very many thanks it was great.

Hadrian’s Wall Walk, June 2019

I loved my trip. It has been ‘on my list’ for a while and I am so glad to have done it. I usually self-plan my trips in the US but I did not feel as comfortable planning outside the US – Mickledore was a great option. Thanks for everything.

Hadrian’s Wall Walk, June 2019

We loved our holiday even if my 70 year old knees suffered a bit and we had to cheat with a bus or 2. Your choices for our lodging were just fantastic; all the hosts were wonderful. The luggage transfer was vital and perfectly done. Thank you so much for arranging everything and putting it all together for us in a packet.

Hadrian’s Wall Walk, May 2019

All well planned and executed. Guest houses all good or excellent. Baggage pick up very timely. Second experience with Mickledore – Well done!

Hadrian’s Wall Walk, May 2019

The overall management of Mickledore and the accommodation chosen was excellent.

Hadrian’s Wall Walk, May 2019

Obvious care, knowledge and concern shared with your customers. You’ve thought of everything.

Hadrian’s Wall Walk, April 2019