We are Recruiting!

Destination Specialist Permanent/Full-Time £17,000 – £21,000 pa.

Mickledore Travel is a specialist tour operator providing self-guided walking holidays in the UK for the independent traveller. We have a reputation for excellent customer service and high quality holidays. We are enjoying a period of sustained growth and looking to add new products and destinations to our existing range.

We are looking for a motivated and enthusiastic individual committed to the highest standards of customer service to join our small and busy team based in Keswick. The postholder will take a lead role in developing new routes throughout the UK, and delivering first class holidays to our clients.

Responsibilities will include researching and implementing new holiday packages; dealing with clients’ enquiries and bookings; assembling and despatching comprehensive holiday information packs; resolving client and supplier queries; informing and advising other staff on your specialist routes; and an input into marketing and publicity activities, including website, brochure and newsletter updates.

In return we offer a competitive employee package including a salary of £17,000-£21,000; 30 days paid holiday per year (including bank holidays); and comprehensive support and training. The post is primarily based in our office in Keswick but will also require several weeks fieldwork each year. This is a new post and the right candidate will be able to develop their role over time.

Applicants must have excellent communication and computer skills; an ability to work under pressure; at least 3 years customer service experience; a detailed knowledge of Windows and Microsoft Office; accurate data entry skills; and an enthusiasm for walking in the hills and countryside of the UK.

If you wish to apply for this role please email your cover letter (including current salary details) and CV as soon as possible to rick@mickledore.co.uk or post to Rick Cooper, Mickledore Travel, 42 St John’s Street, Keswick CA12 4AA. Closing date for applications: Wednesday 18th Sept. Interviews will be on Wednesday 25th Sept.

For further information please contact Rick Cooper: email rick@mickledore.co.uk or telephone 017687 72335.

Client Feedback

All in all, we had a fabulous experience and an absolutely wonderful walk. We walked through some of the most spectacular scenery in the country, which was really special. It was very tough in places, and there were moments when I didn’t think I could keep going, but the sense of achievement at the end was worth every challenging mile, and we have already recommended you to several of our walking friends. We will definitely be back to do another walk with you. Thank you for everything.

Coast to Coast, July 2017
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We had a great week with exceptional weather, in fact at times it was too hot for walking.  The scenery was very beautiful and the accommodation was once again without fault. Thanks you for the excellent organization.

Herriot Way, May 2017
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Well organised holiday. Clear instructions. All went to plan. We had a wonderful holiday.

Hadrian’s Wall Walk, May 2017
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