Vacancy

We’re recruiting!

Would you like to join our small and busy team, organising some of the best walking holidays in the UK? We are looking for a motivated and enthusiastic individual committed to the highest standards of customer service to join us.

Sales and Administration Coordinator    £17,000 – £22,000 pa. plus bonus

Mickledore is a specialist tour operator providing self-guided walking holidays in the UK, with a reputation for excellent customer service and high quality holidays. We are looking for a motivated and enthusiastic individual committed to the highest standards of customer service to join our small and busy team.

Working in our sales team you will deal with clients by phone, email, and in person, answering their queries, providing information on our range of itineraries and taking bookings. You will successfully convert enquiries to sales, enter bookings using our bespoke software, and assemble comprehensive holiday information packs.

The post is mainly based in our Keswick office but will also require some fieldwork, including walking one of the routes each year.  This is a new post and the right candidate will be able to develop their role over time.

Applicants must have excellent communication and computer skills, an ability to work under pressure, accurate data entry skills, and experience in a customer facing role.

This is a full time post but we will consider part time working for exceptional candidates.

Please email your covering letter (including current salary details) and CV as soon as possible to rick@mickledore.co.uk or post to Rick Cooper, Mickledore Travel, 42 St John’s Street, Keswick CA12 5AG.

Client Feedback

This is the first time I have used your services and I am thoroughly impressed with your eye for detail. Whoever thought of the pre-printed luggage tags with the dates and hotel names deserves a bonus, it’s these little details that put you a cut above your competition. I surveyed many of our hosts as well as fellow walkers with their opinions of you and did not hear a bad word. Whatever you are doing keep doing it and I will be in touch again.

Hadrian’s Wall Walk, July 2018
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This was our first experience of hiking in Scotland, and you made it one of our best holidays ever!

Great Glen Way, July 2018
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I prefer to challenge myself in hiking; not so much in organising everything around it. Mickledore makes it easy for me, makes it accessible for me not knowing the area.

Coast to Coast, September 2018
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