Thanks for the Feedback
As we get the end 2013 it’s time to summarise all the feedback you’ve sent back to us this year. We are delighted that our clients have given us an (even) higher score than last year, with 78.3% rating their holiday as excellent, and 98.8% rating their trip as either “Good” or “Excellent”.
We’re very pleased that well over half of our clients returned their feedback forms – we’re always pleased to hear about you trips and your comments have a real influence on how we plan your holidays.
Our challenge now is to improve on these ratings for 2014!