Client Feedback - Where it comes from.
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Most of our client feedback quotes are taken from responses to this questionnaire, and the rest from unsolicited emails.
In 2011 over 70% of our clients returned their forms. In answer to the question "Would you use Mickledore again?" 98% said yes.
We had a great walk in Scotland. We have seen a lot of water (Lochs), mountains and the Ben Nevis. We had typical Scottish weather. Rain, snow, hail, hard wind and a little bit of sun. We had a wonderful time! Thank you Mickledore for the excellent organization!
Kees, Annie and Els, Rijen, The NetherlandsWest Highland Way, May 2013
Overall, I found the holiday great, memorable and challenging (the wild weather certainly played it’s part!). Your organisation was first class in every way and I would not hesitate to recommend you to others. .
I found navigation surprisingly tricky at some points (and I rate myself a pretty good navigator/map reader) – the Coast to Coast Path Guide you supplied was absolutely invaluable as an aid to navigation and a great source of other info.
Equipment wise, I was very glad I had a walking pole on the extremely windy days – would have really struggled without it. I think it’s a real safety aid in the exposed Cumbria stage. I was also glad I had a compass at times.
Found Orton an unexpectedly interesting village to stop at, the accommodation brilliant and the walking stage from Orton to Kirkby particularly satisfying with the scenery a lovely contrast to the earlier stages.
Roger Hopper, UKCoast to Coast, May 2013
We had a great holiday, exceeded everyones expectations, scenery was fantastic and the changes during the day & over the various days. Everyone made it, only one knee injury on the third last day but he managed, bags always arrived, not one stuff up except they were later than normal on two days, weather was fairly good, had rain post lunch some days but we were fitted out, track was far better than we were lead to believe with bogs only an issue on two days . All the places we stayed at had Wi–fi & that made it easy to stay in contact with home & work if required, great breakfasts every day, lunches were similar to school days but allowed us to keep to plan. We loved the 5 course English dinner at Scafell Hotel and in particular the 20 pounds rate that you negotiated, the accommodation was overall very good, we got a great reception every time. The suggestion to have a rest day in Richmond was perfect as there was heaps to do. What surprised us was the prices four food drink etc - far cheaper than we pay in Australia - the standard program was drinks local ales at 6.00pm, dinner at 7.00pm, breakfast at 7.30am, gone at 8.30am. We became very British with Steak & ale Pies, Cumberland Sausage, fish & chips etc – we were doing plenty of miles so could enjoy these luxuries. We found Mickledore excellent, feedback & organisation was first class.
Jim Phelan, NSW, AustraliaCoast to Coast, May 2013
We had a great holiday despite an absolute soaking on our day trip to Holy Island!
The accommodation was good, including several which were outstanding, and we would have no hesitation in booking with Mickledore again.
Wal Effingham, Wallasey, UKNorthumberland Coast Path, May 2013
The trip was excellent and your organization for us was great.....just got home after spending some time in London last night but I want to say I would definitely recommend your organization to others.
Donna McMillan, Ontario, CanadaHadrian's Wall, May 2013
Hello Mickeldore Team,
We enjoyed our holiday very much. The walk was very pleasant too do, but also the B&B were very friendly and we were very satisfied with the beds en breakfasts. We had little rain what was also very pleasant en enough sun to get a tan.
We consider to come back to walk a other trail in Great Britain some other time.
Ad Van Hoek, Eindhoven, The NetherlandsHadrian's Wall, May 2013
Dear Mickledore staff
We would like to thank you for "again" a great holiday!! The arrangements where magnificant. The people who welcomed us in there houses were lovely. We have fond memories off them.
We hope to travel soon again with you. For us Mickledore is no 1.!
Durk Bruinsma, NetherlandsHadrian's Wall, May 2013
Judy and I had such a positive experience with all bed and breakfast locations. The rooms were spacious, clean and bright and many had stunning views. Our initial thought when we received our itinerary was "why Tynemouth" but after a stay it was clearly a great jumping off point. We met friendly walkers, pleasant host and wandered through great scenery and of course the variety of pubs and local ale was not to be missed. Our B & B host were helpful at every turn and quick with local knowledge. Each packed lunch was nutritious with sufficient energy boost to keep you going. And, to comment on our breakfast would only leave me lost for words attempting to convey the variety and quantity with which we were sent on our way. For any novice walker this is a journey to begin a lifetime of hiking pleasure and one leaving you wanting to find more locations to bound over.
The staff at Mickledore truly know the walks you sponsor. It was an absolute pleasure having had the opportunity to have had Mickledore looking after our vacation.
David Smith, Nova Scotia, CanadaHadrian's Wall, May 2013
Our holiday/Cleveland Way walk went extremely well. We found all the accommodation to be of a good standard with helpful and friendly service all round. Our bags appeared mysteriously every day in the right place!
The walk itself was wonderful, full of interest, changing landscape and at the same time quite a challenge in places. Luckily we were still able to cope with the inclines both up and down along the way!
All in all, however, a very enjoyable five days’ walking and my friend and I were extremely lucky once more with dry and mostly sunny weather!
Sue Bartle, W. Sussex, UKCleveland Way, May 2013
Another excellent holiday, thanks to Alfred Wainwright, the rain gods....except the last day...and to MIckledore! It is so reassuring to know that at the end of each day there will be a welcoming and comfortable place for the night, as well as information on places to eat. Moreover, that there are back-up arrangements for no -shows. Also that your luggage will arrive safely. Directions and maps and guidebook are also excellent. Now that I have finished the C2C, I am keen to find some more walks and I will turn to MIckledore first. Once again, many thanks!
Frank McMahon, Kettering, UKCoast to Coast, May 2013
We had a great time. It was even more enjoyable than we hoped it would be. Many thanks for arranging everything.
I will definitely be contacting you again in the future with respect to further walking holidays.
Peter Whitehead, Cheshire, UKCoast to Coast, May 2013
Many thanks for an excellent time. We were very impressed with the whole package and would happily recommend Mickledore to friends. We were not totally impressed with the Hurricane force winds on Kidsty pike but hey-ho!
We thoroughly enjoyed ourselves, particularly some of the quirky hosts!
Paul Crudgington, Cornwall, UKCoast to Coast, May 2013
The holiday on Hadrian's Wall was great. The accommodations you have booked were good to excellent. Also the baggage transport with Walkers baggage was excellent.
Sebastiaan van Bilsem, NetherlandsHadrian's Wall, May 2013
Hi Mickledore Guys 'n' Gals,
Thank you very much for your efficient organisation. The holiday went like a dream!
Ted Morrey, Epsom, UKWest Highland Way, April 2013
We had a “Brilliant” holiday. The weather was not in our favour, wind, rain, wind, hail, wind, snow, wind, get the picture? John and I were more than satisfied with all the arrangements. The B&B’s were all good, suitcases arrived and the packed lunches would feed an army! John will complete the “feed Back” form soon and sent it to you. Most of the B&B’s will get an A1*, they were all good but some of the owners went that extra mile to make us feel welcome. We did not want to single any of them out, But Christine at West View, Grasmere deserves to be. We arrived absolutely drenched a tired, her welcome was fantastic, within minutes our wet outer clothing was drying by radiators and we were sat by the fire drinking tea & eating homemade cake! We woke up next morning to the smell of baking bread, we thought we had gone to heaven. Both John and I would like to thank Mickledore, your B&B colleagues and Sherpa for your help in making our walking holiday a memorable and enjoyable experience. If asked we would have no hesitation in recommending any of you to friends. Thanks again
John Askew & John Turner (The Two John’s), UKCoast to Coast, April 2013
